News –

User-friendly online assistant for drive solutions - myNORD customer portal with functions for engineers and buyers

NORD DRIVESYSTEMS has just launched its new myNORD customer portal on the company website at https://my.nord.com/ . Engineers and buyers will find a number of comfortable functions readily available at any time.

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Bargteheide , 2016-11-28

All current and new customers can use myNORD to plan and procure application-specific drive solutions very easily. Firstly, the portal offers an online configuration tool. Users can quickly assemble drive systems drawing on the extensive NORD standard product portfolio, which includes various gearbox and motor types as well as drive electronics with a versatile choice of functions and features. The dynamic online configuration system guides users through the process without cumbersome clicks to go to a next page. Further options are always filtered according to the most recent input so that only viable and useful feature variants can be selected. All entries are made on just one page. This enables easy changes and comparisons of variants without leaving the page to navigate backwards and forwards. myNORD also automatically generates price quotes for customers who are logged in – based on the individually priced offer for their completed configurations, they can directly submit their order. Furthermore, users can generate data sheets, scale drawings, and 3D CAD files at a click.

All documents relevant to the current project can be viewed and downloaded individually or as a package. For this purpose, the document center aggregates up-to-date manuals, certificates, etc., and presents them clearly arranged according to the type of resource. While the online configurator is directly accessible to all website visitors, registered NORD customers will find the individually priced offers as well as additional tools at their disposal. With their myNORD log-in, they can comfortably access real-time tracking information for current orders and sort and select project and order data for their convenience. NORD worked closely with customers to optimize the myNORD portal for clarity, transparency, and fully intuitive function. NORD will continuously maintain and enhance the portal functions and tool set.