Whenever you need us - our customer service advisors and engineers can be contacted quickly and easily. Thanks to our qualified NORD service technicians, we ensure the highest levels of availability for your drive technology. Whether for regular maintenance, fast delivery of spare parts or repairs on-site - NORD is your partner.
If you contact our technical support, please have the precise device type (name plate/display), accessories and/or options, the software version used (P707) and the series number (name plate) at hand.
The device must be sent to the following address if it needs repairing:
NORD Electronic Drivesystems GmbH
26605 Aurich, Germany
For queries about repairs, please contact:
Getriebebau NORD GmbH & Co. KG
Tel.: +49 (0) 4532 / 289-2515
Fax: +49 (0) 4532 / 289-2389
If a frequency inverter is sent in for repair, no liability can be accepted for any added components such as mains cables, potentiometer, external displays, etc. Please remove all non-original parts from the frequency inverter.