NORD offers live customer service from 7-7 Central time Monday-Friday at (888) 314-6673.
Need a product quote?
- NORD product quotes are provided within 2 hours of receipt
- 98 percent of orders are acknowledged within 24 hours
- 25 percent of all orders are shipped same day or next day – without any expedite fees!
If you need after-hour support ... call (715) NORD-911 and (905) 796-3606 in Canada. Support is available 365 days, including:
- Ordering expedited spare parts or replacement units
- Basic trouble shooting
- Identifying technical resources
“We do what it takes to address your problem,” said Jacob Canniff, who is on the NORD 911 support team.
Over the past year, he helped snack food to tire manufacturing companies fix disabled conveyors to packaging equipment. He said, “We respond to more than 200 customer calls per year. All hours of the day ... to keep customers’ products and systems moving.”
NORD’s technical bench strength includes more than two dozen mechanical, electrical and control engineers who are available Monday to Friday to offer custom drive solutions.
Need global solutions? Our team collaborates with NORD’s global engineering resources to meet your international design, installation and support requirements.
Customer support, superior drive solutions and peace of mind are just a phone call away. For emergency support, call (715) NORD-911 or (905) 796-3606 in Canada.