24/7 emergency service

Dependable Support

Our Technical Service provides optimum solutions and rapid service to ensure reliable availability of your drive technology.


We are available at all times, 24 hours a day, 365 days a year. We also offer you direct access to our experts, your individual contact persons.

In a case of emergency, you can reach us by calling the central emergency service number DE 0180 - 521 50 60

  • All year round 24/7 availability for all customers, even without service contract
  • Telephone assistance for all product lines provided by our service technicians
  • Delivery of spare parts in stock and replacement drives via courier service

In connection with a service contract, we offer on-site services for the times outside our business hours. In this way, we make sure required spare parts or replacement drives are available as spare parts kits.

For our customers, this means:

  • Good cost control
  • Reduced maintenance costs
  • Optimised human resources