News –

NORD positions itself anew in the field of e-commerce

Due to system and process optimisation, myNORD, the central and digital portal for all NORD customers, will be much faster, more convenient and more efficient in future.

Bargteheide, 2020-12-15

Digitalisation of customer relations also affects NORD. More and more customers expect product information to be easily available at any time. They want to design, select and order NORD products independently. In case of queries, they wish a quick and personal support by NORD employees. To meet these requirements, NORD expands the myNORD customer portal to a comprehensive e-commerce platform.

myNORD is the central and digital customer portal from NORD. Here, customers can configure and order drive technology online from the standard product portfolio (gear units, motors, drive electronics). A clear interface, information on products and applications, a convenient product search, an explicit structure and intuitive navigation make the platform very user-friendly. Currently, about 10,000 users in 21 countries use this way to their optimum drive solution. The trend increases.

Thanks to system and process optimisations, myNORD will be provided with further functions in future. This way, customers will get their optimum drive solution much faster, more conveniently and more efficiently.

The new myNORD customer portal:

  • Get your optimum drive solution much faster
  • 100% integration into the NORD shop system landscape
    • Find and configure new products
    • Access product documentations
    • Find, select and order spare parts
    • Get prices and delivery times (for the time being only spare parts)
    • Save individual configurations
    • Purchase directly from the e-shop
  • Efficient, transparent, available 24/7