1. Mission Statement and Values
Customer-oriented - Customer-orientation is our driving force
The satisfaction and success of our customers is the focus of our thoughts and actions. Our work is dedicated to the requirements of our customers. The primary objective of our company is long-term customer loyalty up to technological partnership.
Innovative - Innovation and technological leadership are our stated aims
NORD DRIVESYSTEMS is one of the world's leading system suppliers of drive technology. From inverters to input shafts: We supply gear units, electric motors and drive electronics and all of the associated services from a single source. In the context of our innovation management, we continuously analyse future market requirements and new production technologies. We set technical standards and continually develop new products in a modular form for the optimum benefit of our customers. As a series production supplier, we offer flexible system solutions with a competitive price-performance ratio.
Global - We are a strong global partner for our customers
In 36 countries, our customers can quickly, simply, and reliably cooperate with branches of the NORD DRIVESYSTEMS GROUP – we speak the language of our customers. We are active on all five continents with our own production, sales and service companies and offer our customers competent and intensive support throughout the world, from the design stage through to successful commissioning and beyond. To achieve our growth targets, we continue to sustainably expand our global company structure.
Dependable - We rely on the highest quality
We develop and produce products and services with the highest standards of quality and reliability. Our products are used in more than 100 different sectors of industry, often with great technical demands. Because of this, the highest quality standards are a matter of course for us, not only in production, but also in the entire value creation chain. The high operational reliability and low maintenance requirements of our products is ensured by a global quality management system and uniform production standards. Continuous improvement at all levels in the context of our NORDPro lean manufacturing initiative are firmly established in our company throughout the world, with the aim of being the best partner for our customers. We pursue a zero-fault strategy for our products and processes.
Employee-oriented - Our employees are the foundation of our success
We are a highly motivated, strong and competent global team. Continuous training, international exchange of information and long-term loyalty of employees to our company are especially important to us. We promote respectful and cooperative conduct between all of our employees throughout the world. We can only achieve global success with dedicated, trusting and professional employees. Good working conditions and high standards of occupational safety are ensured in all areas for the protection and welfare of all our employees. We want all NORD employees to be proud of their company and their personal performance.
Reliable - We have highly efficient production and a high global delivery capability
We make sustainable, long-term investments in our company. Great depth of production and the latest production technologies enable us to respond quickly and flexibly to our customers' requirements. Creation of adequate production capacity for our long-term growth is the basis of our company strategy. To cater for the increasing demands for rapid and prompt delivery throughout the world both now and in the future, we continue to optimise our extensive global logistics chain.
Future-oriented - We see digitalisation as an opportunity
With the digitalisation of our products we aim to help our customers to be innovative and successful - and enable our customers to do business with us quickly and simply with our online platform. In addition, we integrate our processes into digital structures wherever this is appropriate and possible. For this, the security and confidentiality of our IT systems and data must be ensured at all times.
Sustainable and responsible - We act with integrity and responsibility for the environment
As a company which is aware of its responsibilities, we economise our use of resources and act in an environmentally friendly manner. We support our customers with energy-efficient drive systems and take potential effects on the environment into account even at the development stage. Compliance with laws, directives and voluntary ethical standards is part of the philosophy of the NORD DRIVESYSTEMS GROUP. We act with fairness, transparency and reliability towards our partners.
Partnership - We aim for cooperative partnerships with our suppliers and service providers
Trusting and transparent cooperation with our partners and suppliers enables us to ensure stable sales and procurement processes. We need efficient and cost-effective suppliers, with whom we can cooperate. We ensure that our high quality standards are maintained by our partners through an intensive exchange of information and joint quality activities.
Sound - Solid, long-term financing for high investment strength
To ensure the long-term security of the company we act in a cost-conscious manner and always ensure the solid development of our profits. This requires responsible use of our financial resources, both by the management as well as by our employees. We must achieve long-term profits in order to finance our continuous innovation and investment to ensure secure jobs in the future.