Customer-Focused Services

Thanks to our global network of sales representatives, assembly centers, and service providers, NORD can guarantee fast, worldwide support. This includes the organization and handling of repairs, replacement deliveries, and on-site work in any country. Your local representative will also help you manage your international service requirements.

Our myNORD online tools give you the opportunity to create offers, place orders, and view your order status at any time. On request, one of our NORD experts can actively work on the adaptation of our products, consult, and support you directly on-site.

24/7 Emergency Service

    You can reach our NORD emergency service at all times. We offer you optimal, fast service and grant you reliable availability of your drive technology, 24 hours a day, 365 days a year.

Commissioning and Support

    NORD actively supports all aftersales needs, such as installation, assembly and commissioning of drive solutions by telephone, by remote support or on site.

NORD ECO Service

    With the NORD Eco-Service, savings potentials of your application can be uncovered. This can reduce energy consumption and thus achieve lower CO₂ emissions and long-term cost savings.
    By measuring with the NORD Eco-Box, you gain a precise insight into the current energy consumption of your system and can thus initiate measures to reduce your energy requirements.

Total Cost of Ownership

    In order to reduce the TCO, NORD offers high-efficiency drive solutions with low energy consumption and version reduction tailored to the customer’s needs.