Spare parts and spare parts management

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Failures and technical problems cost time and money. To ensure that you will receive rapid and uncomplicated support where problms occur , we are ready help you at any time and offer a 24/7 service for spare parts, replacement drives and technical support for all NORD drive components. Our team consists of experienced engineers and technicians with specialist skills in solving machine and drive problems quickly and efficiently. We aim to offer you a prompt, pragmatic and cost-effective solution.

Spare parts logistics

NORD is your reliable spare parts partner for industrial gear units and drive components. We have a central warehouse as well as several regional warehouses and guarantee you fast, optimised supply of spare parts with 24/7 delivery via courier service or standard shipping. Spare parts are also available via our subsidiaries worldwide.

Quick delivery of spare parts:

  • We deliver spare pa+E12rts that are in stock within a maximum 24 hours. The delivery varies depending on the delivery distance; a delivery via courier service is available as an option.
  • For exceptionally quick deliveries, you can use our one-day delivery service: Orders received before 11:00 AM will be dispatched the same day by express services (only applies to Germany, and incurs additional costs).
  • The availability of spare parts or replacement drives that are not in stock is subject to prior consultation.

Spare parts management

Our professional spare parts management reduces your warehousing costs and gives you access to the latest spare parts at all times – entirely without capital commitment. You will receive original spare parts kits directly from the manufacturer, individually tailored to your application. Individual production is also possible.

Service contact

Contact us in the event of a service emergency or if you have any questions about the availability and delivery times of spare parts. You can reach us by telephone during our business hours.

Modernisation and extension

Drive modernisation is used to update to newer technology, increase efficiency and thus reduce the carbon footprint. Benefit from technical progress and bring your drive technology up to date! With NORD, you have a competent and experienced partner by your side who knows what is important.

Digitale Services and Self Services

The quick answer to all questions regarding our service. Easily find the documentation and spare parts for your order with your NORD product ID. Contact our service or sales department. Or log into our myNORD customer portal, design NORD products yourself, select them and order them.