World-class quality, competent advice, and reliable service are the basis of the NORD company philosophy.
The Center of Attention: Our Customers
Customer satisfaction is our top priority. With close cooperation between our designers, planners, and engineers, we create the most efficient and cost-effective drive solutions for our customers. Our development and marketing engineers will follow through to ensure that our products perform to the highest standards and meet your expectations.
Quality Standards are Not Enough
NORD drive components are calculated according to DIN 3990, NIEMANN, and AGMA standards. We are also ISO 9001 certified and are constantly improving our quality system to ensure our customers receive the best products in the industry.
Quality Materials, Quality Equipment
NORD drive solutions are made with precision and are used in the most demanding applications. We continually invest in the best modern production equipment and ensure our raw materials are of the highest quality. All of our production stages are subjected to strict quality controls, so you can rely on NORD to provide drives with the highest performance operation and reliability.
Service Anytime, Anywhere
NORD's service is not limited to our 24-hour emergency hotline. We have specially trained, highly knowledgeable personnel all over the world who offer competent advice, correct lead times, and reliable support. NORD can provide the right service for all of your needs including preventative maintenance, replacement parts, technical questions, order status, and order expediting. You can be assured that we will go well beyond simply delivering and installing our drive technology.
Professional Information, Service and Training Tools
Not only are NORD customer service professionals always available to you; we also provide online service tools so you can have access to your account information anytime, anywhere.. Our customers also benefit from special training programs aimed at keeping customers current on the advantages, capabilities, and new products that NORD offers.