After Sales Support

Spare and Replacement Parts

We ship in-stock parts same day to minimize your downtime.

NORD parts picker choosing gear unit components

Spare Parts Logistics

Spare parts in stock are delivered within 24 hours at the latest. The delivery period depends on the delivery distance. An optional delivery by a courier service is possible.

One-Day Delivery

If things are needed really fast: Orders received until 11:00 AM will be dispatched the same day by express services. Our customers pay no expedite fee through NORD production, but will pay any expedite fees charged by the carrier service.

Spare Parts Stocking

The availability of spare parts not in stock or of replacement drives is ensured by way of agreed spare parts kits.

For Our Customers, This Means

  • Fast, optimized supply of spare parts
  • Reduced warehousing costs
  • Professional spare parts management
  • Individual production possible
  • One central warehouse, several regional warehouses
  • 24/7 delivery via courier service or standard shipping possible
  • Latest spare parts at all times without capital commitment
  • Kits customized by the manufacturer